By placing an order, you agree to the following terms and conditions:
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Pre-Orders:
- All pre-orders and made to order items are non-refundable. Once a pre-order or is placed for this type of item, it cannot be canceled or refunded.
- We will keep you updated on the status of your pre-order through our official Instagram page: @ataraxiawrld. Please follow us there for the latest news and updates.
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Final Sale:
- All orders are final. We do not accept returns or exchanges unless the product you receive is defective or incorrect.
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Returns:
- Returns are only accepted if the item you receive is defective or not what you ordered. If you believe your item is defective or incorrect, please contact us within 7 days of receiving your order at hey@ataraxiawrld.com, providing a detailed description and photos of the issue.
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Order Changes:
- If you need to change your shipping address or item size, please contact us at hey@ataraxiawrld.com within 24 hours of placing your order. After 24 hours, no changes can be made to your order.
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Shipping Times:
- Please note that shipping times may vary based on your location and other external factors. We aim to process and ship all orders within the estimated time frames, but delays can occasionally occur. We appreciate your patience and understanding.
By placing an order with Ataraxia, you agree to the above terms and conditions.
If you have any questions or need further assistance, feel free to reach out to us at hey@ataraxiawrld.com.
Thank you for your support!
Ataraxia