By placing an order, you acknowledge and agree to the following terms:

1. Made-to-Order and Pre-Order Items:

   • Some products are made-to-order or available for pre-order, with fulfillment times extending over multiple weeks. Please be aware of this before placing your order.

2. Chargebacks and Fraudulent Claims:

   • Any chargeback filed without prior communication will be considered fraudulent. In case of concerns, please email hey@ataraxiawrld.com with your order information or refer to our Instagram account "@ataraxiawrld" for fulfillment and shipping updates.
   • Customers engaging in chargebacks may be banned from making future purchases on our store.

3. All Sales Are Final:

   • Once a purchase is made, it is considered final. No refunds will be issued, except in the case of a defective or incorrect product being sent.

4. Defective or Incorrect Products:

   • If you receive a defective or incorrect product, please contact hey@ataraxiawrld.com with detailed and clear information about the issue before the shipment of your goods. We will promptly rectify the situation.

5. Customer Responsibility for Incorrect Information:

   • Customers are responsible for providing accurate shipping information. In the event of inaccuracies, it is the customer's responsibility to contact hey@ataraxiawrld.com with a detailed explanation before the shipment of their goods. We will do our best to address and rectify the situation.

Thank you for your understanding and cooperation. For further updates, please visit our Instagram account "@ataraxiawrld" or contact us at hey@ataraxiawrld.com.